How do I arrange an exchange? 23 September 2020 11:15 Updated Simply return the item and order the correct one from our website nolii.com. Our returns process is detailed here. Please arrange the return within 30 days of purchase and, kindly, make sure the returned items are not damaged or used. Related articles How do I arrange a return? I’ve ordered the wrong product. May I exchange it? What shipping carriers do you use? How long will it take to receive my order? Comments 0 comments Please sign in to leave a comment.