Simply, follow the steps below:
- In your order email, click the tracking link - you’ll be taken to your order tracking page
- Click on the ‘Return your order’ button.
- Follow the on-screen instructions.
- Print off the delivery label (UK & International orders) or QR code for a Post Office (UK only).
- Arrange for the Nolii products to be shipped back to us safely. (In the UK, you may use a Post Office and scan the QR code).
- Once we receive the return and checked everything, we’ll be in a position to arrange the refund.
- All returns must be within 30 days of purchase.
- Returned items should not be damaged or used.
- Return postage is not free-of-charge.
- Please use a reputable courier or shipping service, when making the return.
- Any customs duties, local sales taxes and handling charges are, unfortunately, not refundable.
If you have any issues, please email us at firstname.lastname@example.org.